FAQ

About Project Moonchild

Project Moonchild is woman operated and was established in California 2020 after losing my job due to COVID. I learned how to make jewelry when I was young as my mother was an entrepreneur and artist. I eventually want to expand Project Moonchild into making more than just jewelry! 

Can you change the type of metal on your jewelry?

For most jewelry, I can make those types of adjustments! For example, if you would like a necklace from gold to silver I can likely do that for you. It may just require a few extra days to get materials/make changes. I can also change some earrings styles such as switching posts to closed loops.

How can I contact you?

I check my social media every 24 hours and links are available at the bottom of this page! You can also email me at proj.moonc@gmail.com .

Refund/Return Policy?

Currently, we have a no refund policy but if there were anything to go wrong with an item such as a piece being missing or an item being damaged, please reach out for a replacement. I will gladly replace anything with the same or most similar option possible! 

Do you ship international?

Yes, the price of shipping for international is a bit higher which I unfortunately have no control over but I'll happily ship to your country! International shipping can take anywhere from 3-8 weeks due to COVID.